Donor Support

Find resources to look up your donation, request a refund, and more!
Office Hours: Monday - Friday 9am - 5pm CST.

Notice: Anedot's offices are closed on Fridays during the months of June and July.
Your request will be assigned to a member of our Support team. Please do not submit multiple forms for the same transaction or inquiry.

All emails and support requests will be replied to within 24 business hours. Most requests are handled within a few minutes. Please check your email, including spam or junk folders for replies from

Request a refund or cancel a recurring donation

Change or update a recurring donation

Update donation information

Request a receipt

Year-end statements

At the end of each calendar year, Anedot accounts can send year-end giving statements to their donors.

If you gave to multiple organizations, they would need to issue separate statements. If you did not receive a giving statement, please contact the organization directly for your giving records.

For more information, check out this guide: Year-End Giving Statement

Donate by mail or check

Anedot does not currently provide a complete directory of fundraising account contact information. To donate via mail, you will need to contact the intended organization directly to request their information.

You may locate an organization's mailing information or contact details via their website or social media.

Something else

Update payment method

Look up a charge

Merchandise, orders, tickets, and events

Anedot does not have information regarding event details, memberships, merchandise, order details, or shipping statuses on behalf of organizations. You will need to contact the intended organization directly for further information.

*Shipping times may vary depending on the type of item or organization. Some items may be provided via downloads or digital versions.

Set up a DonorID

When you sign up for an Anedot DonorID, you have the ability to see and make changes to your donation and commitments.

Learn More

Remove DonorID Account


You can now support your favorite organizations through Anedot using Bitcoin!

Anedot is not able to void, refund, or similarly alter Bitcoin transactions. Bitcoin donations are non-refundable.