Donor Support

Your request will be assigned to a member of our Support team. Please do not submit multiple forms for the same transaction or inquiry.

All emails and support requests will be replied to within 24 business hours. Most requests are handled within a few minutes. Please check your email, including spam or junk folders for replies from help@anedot.com.

Request a refund or cancel a recurring donation

Change or update a recurring donation

Update donation information

Request a receipt

Year-end statements

At the end of each calendar year, Anedot accounts can send year-end giving statements to their donors.

If you gave to multiple organizations, they would need to issue separate statements. If you did not receive a giving statement, please contact the organization directly for your giving records.

For more information regarding Year-End Statements, check out this guide: https://help.anedot.com/kb/guide/en/year-end-statement-GotsRTJZIg/Steps/1935979

Update payment method

Look up a charge

Set up a DonorID

When you sign up for an Anedot DonorID, you have the ability to see and make changes to your donation and commitments.

Learn More