Anedot Answers

Anedot is a donation platform and payment processor for U.S. nonprofits, churches, campaigns, and schools. You build donation, event, and lead pages called Action Pages, and Anedot processes the payments in house, so you do not need a separate merchant account. Opening an account is free, and you pay only when you receive a gift. Funds go to your bank account on the schedule you choose: Every 2 days, Weekly, or Monthly.

Learn more about how Anedot works.

Anedot accepts applications from nonprofit organizations, churches and ministries, political campaigns and committees, and colleges, universities, and schools. You need a valid U.S. Tax ID (EIN) and a physical address. Organizations that are not tax exempt may need extra verification. Anedot accepts applications from U.S. based organizations only.

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Yes. Anedot has served 30,000+ organizations since 2010 and has processed billions of dollars in donations. It is PCI compliant, uses TLS encryption for all data in transit, and encrypts payment information in the browser before it is sent, so card data is never exposed to staff or users. Anedot also runs ongoing code audits, monthly external security reviews, and quarterly scans by an independent security firm.

For 501(c)(3) nonprofits and churches, Anedot takes 3.3% + 30¢ per gift by card, Apple Pay, Google Pay, or PayPal, and 0.3% + 30¢ per ACH gift. For Standard accounts, including 501(c)(4) organizations, the rate is 4% + 30¢ for cards, ACH, Apple Pay, Google Pay, or PayPal. That's the whole fee for a standard U.S. gift. International cards add 1%, and chargebacks ($15) and ACH returns ($2) are charged per incident. There are no setup fees, no monthly fees, and no contracts, and you pay only when you receive a gift. No integration fees.

See full pricing details.

Anedot has no setup fees, monthly fees, or integration fees, and there are no contracts or hidden fees. You pay the processing cost on donations.

See full pricing details.

Yes. Turn on Donor Covers Fees for any Donation Page or Event Page under Finance > Payment in the page builder. Donors can then add enough to cover processing, so you receive the full gift. Covered fees are marked in your Transactions tab and in CSV exports. Political organizations should check with a compliance officer first, because covered fees can affect reporting and contribution limits.

Learn how Donor Covers Fees works.

You need your organization's legal name, entity type, public email, phone, public and legal addresses, and a valid EIN with IRS Letter CP575. You also need the Account Owner's signature and a business checking account connected through Plaid. Most organization types also provide documents showing who has financial authority, and nonprofits and churches add state incorporation documents. You must be officially registered before you apply.

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The application takes a few minutes, and most accounts are verified within 1 to 2 business days. Federal and state PACs, 501(c)(3), and 501(c)(4) organizations may need extra underwriting and review time. Every application goes through automated checks and a manual review to protect your organization and donors from fraud.

Learn how quickly you can get set up.

No. An EIN is required for every application, and Anedot does not accept Social Security Numbers. You can get a free EIN from the IRS. You also need a business checking account to receive transfers. Please wait until your organization is officially registered at the state or federal level before you apply.

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Yes. If you have not received your 501(c)(3) confirmation yet, you can submit a copy of your Form 1023 application and proof that you paid the filing fee. If you do not have your 501(c)(4) final determination letter, you can submit your Form 8976 Notice of Intent to Operate. You still need an EIN and the other required documents.

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A person with financial authority over the organization, usually the candidate, treasurer, or chairman. That person accepts Financial Responsibility as the Account Owner. If the person filling out the application is not the Account Owner, they can send an invitation to the right person, who then accepts Financial Responsibility to finish the application.

Learn more about the Anedot application.

Donors can give by Visa, Mastercard, Discover, or American Express, by ACH bank draft, and with Apple Pay, Google Pay, or PayPal. Most methods are on by default. Bitcoin is off by default and you can turn it on under Finance > Payment. Apple Pay and Google Pay do not work inside embedded forms, so donors who pick them are sent to a hosted page to finish their gift.

Turn on Bitcoin in the Action Page Builder under Finance > Payment. Bitcoin is off by default. Bitcoin gifts are processed through OpenNode, cost 1% per transaction, and are one-time gifts only, not recurring. Bitcoin gifts cannot be voided or refunded through Anedot, so any refund is handled by your organization.

Learn more about payment methods.

SMS Keywords is Anedot's free text to give feature. Each account can set up two keywords, each linked to a Donation Page. Supporters text your keyword to (888) 444-8774 or (800) 500-5858 and get a link to give. Keywords must be unique.

Learn how text to give works.

In the Donation Page builder, open Finance, then Amounts, and choose the frequencies you want to offer: every week, every other week, every month, every quarter, twice a year, or once a year, with up to four at once. Recurring gifts then run automatically, and the Credit Card Updater refreshes expiring or replaced cards so gifts keep processing. You can view, edit, and export every recurring gift in the Commitments tab.

Yes. In Action Pages, then Pages, click New Page and choose Donation to open the Donation Page builder. You can set the design and brand, preset amounts and recurring frequencies, funds, payment methods, standard and custom fields, upgrade prompts, and abandoned gift recovery emails. You can also clone an existing page to start a new one.

Yes. After a successful gift, donors see a confirmation page and receive an email receipt automatically. In the Donation Page builder, open Workflows, then Receipt, to add your logo and a custom thank you message for that page.

Yes. Event Pages include registration and ticketing for free or paid events, with multiple ticket types and sponsorship levels for in person, online, or hybrid events. There is no extra cost beyond standard processing fees. Buyers and attendees get a confirmation email with their tickets, and check-in tools help on event day.

Anedot sends payouts automatically on the deposit schedule you choose: Every 2 days, Weekly, or Monthly. After a transfer is sent, your bank may take a few business days to post the deposit, and bank holidays can add time. Fees are deducted before transfer by default; gross deposits, with fees debited separately, are available on request.

Learn how payouts work.

Yes. You can connect more than one bank account and create Funds for different purposes or programs. Each Fund can have its own bank account, deposit schedule, and disclaimer, and you assign Funds to your pages. Funds cannot be deleted once created.

Learn more about bank accounts.

Anedot connects with more than 30 tools, including Salesforce NPSP, HubSpot, Planning Center, QuickBooks Online, Mailchimp, and Constant Contact, plus Zapier for thousands more apps and Webhooks for custom systems. No integration fees: every integration is free to use.

Yes. Anedot Webhooks send real-time JSON updates for Action Page submissions, donations, and commitments to an endpoint you provide. Each request is signed with a SHA-256 HMAC signature so you can verify it. Anedot also connects to Zapier with an API token from your account.

A 501(c)(3) pays 3.3% + 30¢ per gift for cards, Apple Pay, Google Pay, and PayPal, 0.3% + 30¢ for ACH, and 1% for Bitcoin, with no monthly fee. On a $100 card gift, processing is $3.60 and you receive $96.40. If you turn on Donor Covers Fees, donors can add enough to cover processing so you receive the full gift.

See Anedot pricing.

Members can give from your Donation Page by card, ACH, Apple Pay, Google Pay, or PayPal, and choose a recurring frequency such as weekly or monthly. Recurring gifts run automatically, the Credit Card Updater keeps cards current, and you can manage every recurring gift in the Commitments tab. Churches pay the 501(c)(3) rate.

Yes. Donation pages include Employment fields for occupation, employer name, and employer address, and you can make each one required. When occupation and employer are turned on, donors are also asked whether they are currently employed, with options such as retired or student. Confirm your reporting requirements with your compliance officer.

Yes. Anedot is PCI compliant. All data in transit is protected with TLS encryption, and payment information is encrypted in the browser before it is sent.

Learn about Anedot data security.

No. Anedot does not sell or share personal information, and the personal data you collect is fully owned by your organization. Anedot is a direct payment processor, not a reseller. Integration partners you connect have their own data policies.

No. Anedot does not offer phone support. Email help@anedot.com or submit a request at anedot.com/getsupport. The U.S. based team works Monday to Friday, 9 AM to 5 PM Central, most requests get a reply within minutes, and every request is answered within 24 business hours. When screen sharing helps, the team can schedule a Google Meet with an authorized user on your account.

Organizations log in at auth.anedot.com/login. Donors log in to their Donor Account at donor.anedot.com with the email address they give with, then enter the verification code Anedot emails them. If you cannot reach the email on your login, an Admin on your account can invite you as a new user.