Frequently asked questions

If you don’t find your answer here, please contact us or schedule a free demo

How much does Anedot cost?

Anedot is free to use - there are no contracts, no monthly fees, and no hidden charges. Organizations only pay a small processing fee on transactions. Take a look at our pricing to learn more about the processing fees.

What happens to my data?

We take privacy seriously. In fact, it's one of our core values. When you use Anedot, you have our pledge that we will never share, sell, or trade your data. You own your data. Period.

Is text to give really free?

Yes! Text to give streamlines the donation process and results in more donations. Our purpose is to empower growth and maximize generosity. That's why every Anedot account gets text to give completely free. No strings attached.

What information is needed to sign up for an account?

We value privacy and want to keep everyone safe. In order to accept donations using Anedot, we must verify your identity. Learn what is needed to apply for an account here.

Does Anedot provide consulting or other professional services?

No. We are a software company that is focused on building digital fundraising tools for nonprofit organizations. While our Service and Customer Success teams will always be happy to help you use Anedot most effectively, we do not provide services such as content creation, media consulting, or ad buying.

Can I sign up for a free trial?

We don't have contracts. You can sign up and try Anedot. No credit card required. If you don't love Anedot, you can just stop using the platform. Most people stick around.

Is Anedot secure?

Yes! Our platform is PCI compliant and transactions are processed using TLS Encryption. Additionally, our team of security experts monitor the platform using advanced fraud prevention techniques.

Can Anedot integrate the software and apps that I use?

Yes! We have dozens of direct integrations with the most popular apps and software. You can connect your account to hundreds more with Zapier and webhooks.

I want to switch to Anedot. Can I migrate recurring donor information and other data from other providers?

Yes! Anedot supports data portability. You can import donor data from another source into the system. If you want to import recurring donors, you will want to reach out to our team at help@anedot.com to coordinate the transition.

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