How Superior Donor Support Made a Real Impact For ICAN

Discover how The Informed Consent Action Network (ICAN) used Anedot to increase donor trust and support.
ICAN

The Mission

Providing every person with the right to informed consent.

The Goal

To increase donor trust and and build strong relationships with supporters.

After using Anedot:

About the guest:

The Informed Consent Action Network (ICAN), was founded in 2016 and was created with the goal of providing every person with the right to informed consent.

They believe that by holding regulators accountable through their successful legal actions, individuals will become empowered to make truly informed decisions about their own health and the health of their families.

Challenges and goals

ICAN aims to increase donor trust and build strong relationships with over 20,000 monthly donors.

They prioritize quick responses to donor inquiries, whether it's a simple question or a monetary investment.

This responsiveness helps build trust and assures donors that ICAN values their support.

ICAN also has a unique supporter base, many of whom have been affected by medical products.

They seek to provide personal and prompt responses to their donors, further strengthening the sense of partnership.

You guys take care of donor issues usually quicker than we could figure it out. - Jenna Funderburk, Director of Development and Special Projects at ICAN

Anedot's impact on donor relations and team morale

ICAN's Anedot Donation Page

Anedot's support has been instrumental in various aspects of ICAN's operations.

They provide assistance with managing donor data, running reports, and analyzing performance metrics.

Anedot's platform empowers donors to take control of their contributions by offering the flexibility to make changes themselves, thereby building trust and confidence among supporters.

All in all, donor support from Anedot has had a significant impact on ICAN's donor relations.

It ensures that donors feel heard, valued, and well-supported. This, in turn, results in positive feedback and recurring donations, even if it's a small amount.

ICAN's donors appreciate the quick and personal responses, which have contributed to an increase in donor base and support for their mission.

Not only does superior donor support benefit donor relations, but it also positively influences the morale, motivation, and dedication of ICAN's team.

The absence of negative feedback and the abundance of positive interactions make the team excited to engage with donors and help them.

This fosters a positive and supportive work environment.

Because we have that trust with people, we've built trust over time. We've built relationships and you guys do a great job of supporting us so that we can support our people. - Jenna Funderburk, Director of Development and Special Projects at ICAN

Looking forward

The collaboration between ICAN and Anedot highlights the importance of superior donor support in achieving fundraising goals and maintaining strong donor relations.

ICAN's commitment to personalized communication, data analysis, and donor empowerment, combined with Anedot's robust support, has resulted in a growing and supportive donor base for ICAN's mission of promoting informed consent in healthcare.

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